Privacy Policy
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Information
- Name
- Email address
- Phone number
- Mailing address (if provided)
- Details submitted through forms (e.g., inquiries, registrations, feedback)
1.2 Non-Personal Information
- Browser type and device information
- IP address
- Website usage statistics (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
- Respond to inquiries and form submissions.
- Process event registrations and facility rental requests.
- Send updates, newsletters, and promotional materials.
- Manage sponsorship inquiries and partnerships.
- Improve our website and services based on user behavior.
3. Sharing Your Information
Your information will never be sold or rented. We may share your data with third parties only under these circumstances:
- Service Providers: For processing payments, email distribution, or analytics.
- Legal Obligations: When required by law or to comply with legal processes.
All third parties are required to protect your information and use it solely for the purposes outlined by Signature Sports Complex.
4. Forms and Subscription Services
4.1 Contact and Inquiry FormsWhen you fill out our contact or inquiry forms, we collect the information you provide to respond to your request effectively.
4.2 Event and Rental Booking FormsData collected in booking forms is used to confirm availability, process reservations, and manage facility rentals.
4.3 Newsletter SubscriptionsBy subscribing to our newsletter, you consent to receive updates about events, programs, and offers. You can unsubscribe anytime via the link provided in the email.
4.4 Data RetentionWe retain submitted form data for as long as necessary to fulfill your request or comply with legal obligations.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Track website usage and performance.
- Provide a personalized browsing experience.
You can adjust your browser settings to decline cookies, but this may limit your use of certain features on our website.
6. Data Security
We take reasonable measures to protect your personal information, including:
- Encryption of sensitive data.
- Regular security audits and updates.
- Restricted access to personal data by authorized personnel only.
While we strive to protect your data, no system is 100% secure.
Please contact us immediately if you suspect any breach of your information.
7. Your Rights
As a user, you have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for marketing emails.
- File a complaint regarding your data privacy.
To exercise your rights, please contact us at privacy@signaturesportscomplex.com.
8. Children's Privacy
Signature Sports Complex does not knowingly collect personal information from individuals under 13 without parental consent. If you believe we have collected such information, contact us immediately to have it removed.
9. Updates to This Policy
We may revise this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Information
For questions or concerns about this Privacy Policy, contact us:
- Email: signaturesportsacademy@gmail.com
- Phone: (847) 975-3062
- Address: 2246 Palmer Dr Suite 107, Schaumburg, IL 60173
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